Privacy policy

 

At Little Tandem, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

What Information Is Collected

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We collect device information using the following technologies:

• "Cookies" are data files placed on your device or computer that often include an anonymous unique identifier.
• "Log files" track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). This is called "Order Information."

How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you.
• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

How Collected Info May Be Shared or Potentially Sold

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Third Party Tools

We use the following third-party tools to collect information and provide services:

• Klaviyo: For email marketing and analytics.
• Fera: For user experience enhancement.
• Google Global Site Tag, Google Conversion Tracking, Google Tag Manager: For tracking and analyzing website activities.
• Shopify: For website hosting and payment processing.
• Meta (formerly Facebook): For advertising and retargeting.

Each third-party tool has its own privacy policy that you should review.

Payment Processing

We use Shopify Payments/Shop Pay to process payments for purchases made through our website. Shopify collects certain information to process payments, including your name, credit card information, billing address, and shipping address. Shopify's use of your information is governed by Shopify's Privacy Policy, which can be found at https://www.shopify.com/legal/privacy.

Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your Rights

If you are a resident of certain territories, including California, Connecticut, New York, and Utah, you have certain rights related to your personal information. These include 

the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

CCPA & CPRA (California Residents)

If you are a California resident, you have the right to request information about the collection, use, and disclosure of your personal information over the past 12 months, and the right to request the deletion of your personal information. You also have the right to opt-out of the sale of your personal information. To exercise these rights, please contact us at the email address listed below.

CDPA (Virginia Residents)

If you are a Virginia resident, you have the right to access and correct your personal information, and to delete your personal information in certain circumstances. You may exercise these rights by contacting us at the email address listed below.

CPA (Colorado Residents)

If you are a Colorado resident, you have the right to opt-out of targeted advertising, the sale of your personal information, and to request information about the collection, use, and disclosure of your personal information. To exercise these rights, please contact us at the email address listed below.

New York SHIELD Act (New York Residents)

If you are a New York resident, you have the right to know the categories of personal information we collect and the purposes for which we use it. You may also request that we delete your personal information. To exercise these rights, please contact us at the email address listed below.

Utah Consumer Privacy Act (Utah Residents)

If you are a Utah resident, you have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to request the deletion of your personal information. To exercise these rights, please contact us at the email address listed below.

Connecticut's Data Privacy Law (Connecticut Residents)

If you are a Connecticut resident, you have the right to access your personal information and request that we correct, amend, or delete your personal information. To exercise these rights, please contact us at the email address listed below.

Opt-Out Policy

You can opt-out of our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email we send you or by contacting us at the email address listed below.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@littletandem.com.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.